Shipping
Austria & Germany
Free shipping for orders over €99.00.
For orders up to €98.99:
- Austria: €5.90
- Germany: €7.90
Delivery time: approx. 2–5 business days
Shipping partners: Austrian Post / DHL
Tracking: After your order has been shipped, you will receive an email with your tracking number within 24 hours.
Switzerland & Liechtenstein
Free shipping for orders over CHF 99.00.
For orders up to CHF 98.99:
Shipping costs: CHF 12.90
Delivered duty paid (DDP) – no additional customs costs for the recipient
Shipping partner: Swiss Post
Europe & International
Shipping costs depending on the country:
International Shipping
|
Country |
Up to €98.99 |
From €99.00 |
|---|---|---|
|
Belgium |
€14.50 |
Free |
|
Bulgaria |
€25.00 |
€25.00 |
|
Canada |
€50.00 |
€50.00 |
|
Croatia |
€14.50 |
€14.50 |
|
Czech Republic |
€14.50 |
Free |
|
Denmark |
€12.50 |
€12.50 |
|
Estonia |
€20.00 |
€20.00 |
|
France |
€18.00 |
€18.00 |
|
Hungary |
€14.50 |
€14.50 |
|
Ireland |
€30.00 |
€30.00 |
|
Italy |
€9.90 |
Free |
|
Latvia |
€20.00 |
€20.00 |
|
Lithuania |
€30.00 |
€30.00 |
|
Luxembourg |
€14.50 |
Free |
|
Malta |
€30.00 |
€30.00 |
|
Netherlands |
€9.90 |
Free |
|
Norway |
€30.00 |
€30.00 |
|
Poland |
€14.50 |
€14.50 |
|
Portugal |
€25.00 |
€25.00 |
|
Romania |
€14.50 |
€14.50 |
|
Scotland |
€30.00 |
€30.00 |
|
Slovakia |
€18.00 |
€18.00 |
|
Slovenia |
€18.00 |
€18.00 |
|
Spain |
€25.00 |
€25.00 |
|
Spain (Canary Islands) |
€30.00 |
€30.00 |
|
Sweden |
€14.50 |
€14.50 |
Returns & Return Costs
In the event of withdrawal, customers bear the direct costs of the return shipment, provided that the delivered goods correspond to the order and are not defective.
For returns, we provide a return label for a cost reimbursement depending on the delivery country:
Austria: EUR 3.90
Germany: EUR 5.90
Switzerland: CHF 8.90
The respective amount will be deducted from the purchase price to be refunded as part of the return process or charged separately.
For returns from all other countries, no return label is provided. In these cases, customers must organize the return shipment themselves and send it at their own expense to the return address provided by us.
This does not affect statutory warranty rights. Returns due to faulty or damaged goods remain free of charge after clarification with our Customer Service.